Privacy & Data Protection
This Privacy Policy explains how 7Gear Casino collects, uses and protects personal information when you create an account, use our services or visit our site. We value your privacy and set out the types of data we process, why we process it and how you can manage your information. Where we say "we" or "us" we mean 7Gear Casino.
Types of data collected
We collect a range of information to operate accounts, process transactions and keep services secure. Collection may occur when you register, deposit or contact support, and during normal use of the site.
Personal data
Personal data includes name, date of birth, address, email address, phone number, identity documents when required for verification and payment details. We also store account credentials and communication history.
Technical data
Technical data includes IP address, device identifiers, browser and operating system information, app or browser settings, and geolocation where required for compliance or fraud prevention. We use cookies and similar technologies to support functionality and analytics.
Transactional data
Transactional data covers deposit and withdrawal records, payment method details, transaction history and records of play or betting activity necessary for account management, payment processing and dispute handling.
Use of information
We use your data to create and operate your account, process payments, verify identity, prevent fraud and suspicious activity, respond to support requests and comply with legal obligations. We also use aggregated or anonymised data for service improvement and internal reporting.
Where you have given consent we may send marketing communications. You can opt out of marketing at any time via your account settings or by contacting us.
Data protection practices
We protect information using technical and organisational measures such as encryption for data in transit, access controls, and staff training. Access to personal data is limited to authorised personnel and third-party providers who process data on our behalf.
We retain personal information for as long as necessary to provide services, fulfil contractual and legal obligations and resolve disputes.
Cookies and tracking technologies
We use cookies and similar technologies for essential site functions, analytics and, where permitted, marketing. You can manage cookie preferences through our cookie settings and control or block cookies via your browser. Some features may not function correctly if cookies are disabled.
User rights
You have rights in relation to your personal data, including the right to access, correct, restrict processing, object to processing and request deletion or portability where applicable. These rights may be subject to limitations under applicable law.
Access, correction and deletion of data
You can review and update much of your account data by signing in and using account settings. To request access, correction or deletion, please contact us at [email protected]. We will handle requests in line with applicable data protection requirements.
Information sharing and third parties
We share data with service providers such as payment processors, identity verification and fraud prevention vendors, analytics providers and customer support partners. These third parties process data on our instructions and are required to maintain appropriate protections. We may also disclose information to comply with legal obligations or to protect the safety and security of accounts.
Privacy policy updates
We may update this policy from time to time. Material changes will be posted on this page with the updated effective date and, when appropriate, notified to registered users. Please review this page periodically for the latest information.