7Gear Casino Responsible Gambling

We are committed to responsible gambling and to keeping play safe and controlled for everyone. We want you to enjoy our services while staying in control of time and money spent. This page explains the principles we follow, the tools you can use, and where to find help if gambling stops being fun.

Player protection principles

We put player safety first. That means clear information, easy-to-use activity controls, and prompt support when something isn’t right. We expect players to gamble only with money they can afford to lose and to take breaks if gambling affects everyday life.

Activity-control tools

You can manage your account activity using a range of tools in your account settings. These include deposit limits, loss limits, time limits, session reminders, and temporary account breaks. If you need assistance applying any control, contact our support team at [email protected].

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. You can reduce limits at any time; increases may take up to 24 hours to take effect to ensure responsible use.

Loss limits

Loss limits help you cap the total net losses over a period. Use them alongside deposit limits to keep play affordable. Adjustments to loss limits are applied promptly, but may be subject to a short processing delay.

Time limits and session reminders

Use session timers and daily play limits to avoid long sessions. Session reminders notify you after a set period and can prompt you to take a break or log out. You can schedule automatic breaks from your account settings.

Self-exclusion and account breaks

If you need a longer break, you can request self-exclusion for a chosen period. Self-exclusion prevents access to your account for the selected time. To start a self-exclusion or account break, use the self-exclusion option in account settings or contact [email protected].

Signs of problematic behaviour

Look out for warning signs such as chasing losses, betting more than planned, neglecting work or family, lying about gambling, or using gambling to cope with mood. If you notice these signs in yourself or someone else, take action early.

Tips for maintaining control

Set realistic deposit and time limits, stick to a budget, avoid gambling when stressed or under the influence, use session reminders, and take regular breaks. Keep separate finances and treat gambling as entertainment rather than income.

Professional help and support organisations

If you need specialist support, consider contacting independent organisations such as GamCare or BeGambleAware. UK residents can also consider GAMSTOP for national self-exclusion services. These organisations offer confidential advice, counselling and practical support. If you need help setting limits or initiating self-exclusion, contact our team at [email protected].