Terms and Conditions

This page sets out the rules that govern use of our platform. It explains the relationship between us and our users, and describes key obligations, account processes and basic operational rules. We ask you to read these terms carefully before registering or placing bets. By using the platform you agree to comply with these terms and any additional rules published on the site.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Only one account is permitted per person unless we agree otherwise in writing. You must not share your login credentials or allow others to access your account. Notify us immediately if you suspect unauthorised access. We may suspend or close accounts where we reasonably suspect fraud, abuse, money laundering or breaches of these terms.

Eligibility requirements

To open an account you must meet the minimum age and legal requirements applicable to your place of residence. You must provide true and complete information during registration and at any time we request verification documents. We reserve the right to refuse registration or to close accounts if eligibility cannot be verified.

Acceptable platform use

Our services must be used lawfully and in accordance with these terms. Prohibited conduct includes using automated software to place wagers, attempting to manipulate game or market outcomes, collusion, and abuse of promotional offers. We may restrict, void or cancel bets and transactions that appear irregular or are placed in bad faith.

General bonus and promotion rules

Promotions, welcome offers and bonuses are subject to specific terms that are published with each offer. Unless stated otherwise, bonuses are non-transferable and may carry wagering requirements, maximum bet limits and win caps. We may modify or withdraw promotions at any time. Abuse of promotional offers may result in bonus forfeiture and account restrictions.

Deposits and withdrawals

Deposits must be made using payment methods authorised on the site and in your name unless otherwise agreed. We may apply minimum deposit requirements for certain promotions. Withdrawals are subject to identity verification and any applicable wagering requirements. We may delay, suspend or refuse a withdrawal where we need to comply with legal obligations or to resolve a dispute. Processing times and fees depend on the chosen payment method and are published in the cashier section.

Dispute resolution

If you have a complaint you should contact our support team in the first instance. We will acknowledge receipt and aim to resolve issues promptly. If a dispute remains unresolved you may refer the matter to an independent dispute resolution service where applicable. We will provide details of escalation routes on request and in line with the jurisdictional requirements that apply to your account.

Updates to terms and conditions

We may change these terms from time to time. Material changes will be notified to you by posting an updated version on the site and, where appropriate, by other communications. Continued use of the platform after changes are posted constitutes acceptance of the updated terms. If you do not accept the changes you should stop using the service and close your account.